Manna is a metaphor to describe an unexpected source of help at exactly the right time.
Our Approach
At Manna Therapeutic Services, we believe every individual deserves genuine care and tailored support. Our counsellors use evidence-based, trauma-informed approaches in a faith-oriented framework to provide personalised support that promotes healing and encourages growth.
Our Expertise
Life Transitions: Navigating big life changes such as relocation, career opportunities, and family growth.
Grief & Loss: Processing the death of a loved one, a difficult breakup, or adjusting to a chronic health diagnosis.
Mental Health: Support with managing mental health diagnoses such as anxiety, depression, and post-traumatic stress disorder.
Relationship & Family: Navigating family conflict, establishing personal boundaries, and addressing communication barriers.
Trauma: Support with healing from traumatic experiences, including domestic family violence and sexual assault.
Personal Growth: Exploring identity, building self-esteem, setting life goals, deepening faith, and self-awareness.
Our Services
Manna Therapeutic Services offers secure and flexible telehealth counselling accessible wherever you are. Sessions are delivered online by experienced, trauma-informed counsellors who provide personalised, evidence-based care tailored to each individual's needs.
The EAP support service is designed around the real needs of your organisation and people. Unlike national providers, Manna delivers locally grounded, evidence-based and faith-oriented counselling that employees can access and trust.
Manna Therapeutic Services offers low-cost webinars designed to make mental health education accessible to everyone. Monthly webinars will cover a range of relevant topics offering you practical tips that are based on the latest research.
Our People
-

Natasha Lay
OWNER / COUNSELLOR
-

Michael Lay
BUSINESS MANGER
Frequently Asked Questions
-
We offer a range of therapeutic counselling sessions, mental health webinars, and therapy workshops. We also offer an Employee Assistance Programme directly to businesses.
-
Getting started is simple. Click the βBook Nowβ button at the top of this website. Register your details via the client portal and book an appointment.
-
We are a values-based organisation offering therapeutic care to vulnerable people. Our key difference is the person-centred care we provide to our clients.
-
You can reach us anytime via our contact page, email, phone, or on our socials.
-
Our fee structure is as follows, and payment is required upon booking:
Initial Consultation (30 min) - $50
Therapeutic Session (60 min) $150
Mental Health Webinars (60 min) - $20
-
You can expect to be valued, respected, and heard, followed by tangible advice to consider as we work through the healing process.
-
Yes, you can, provided you have a stable internet connection.
-
1. Appointments: All sessions must be booked in advance through the client portal. Appointment availability is subject to change. Confirmation of your booking will be sent via email.
2. Cancellations & Rescheduling: We kindly ask for a minimum of 24 hours' notice to cancel or reschedule an appointment. This allows us to offer the time to another client in need.
3. Late Cancellations & No-Shows: Cancellations made within 24 hours of the scheduled session, or missed appointments without notice, may be subject to a late cancellation fee. Details will be outlined in your client agreement.
4. Punctuality: Please aim to arrive or log in 5 minutes beforehand. Sessions will begin and end at the scheduled time out of respect for all clients.
5. Payment: Payment is due at the time of booking unless otherwise agreed. Accepted payment methods will be confirmed at the time of scheduling.
6. Confidentiality: All sessions are conducted in accordance with professional ethical standards and applicable privacy legislation. Your information will never be shared without your consent, except where required by law.
7. Emergency & Crisis Support: Manna Therapeutic Services is not an emergency service. If you are in crisis, please contact your local emergency services or a crisis helpline immediately.
8. Changes to Terms: These terms may be updated from time to time. Continued use of the booking system constitutes acceptance of any revised terms.
-
Your records are safely stored on our practice management software that has superior security standard certifications including ISO 27001, HIPAA, & ACSC.